Cintex Wireless Phone Numbers and Emails

Toll-Free Number:

  • (855) 655-3097

Cintex Wireless Email:

info@cintexwireless.com
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How to Contact Cintex Wireless Customer Service?

Most Popular Number:

(855) 655-3097
Total calls: 1 330 Issues resolved: 29 Last call: Mar 25, 2024

What Is the Cintex Wireless Service Phone Number?

Cintex Wireless customer service enlists one contact number to ensure customers can conveniently raise their queries and get prompt replies about their concerns. Users can call Cintex Wireless phone number 1-855-655-3097 during the scheduled hours to get the necessary help from the support team. You can dial this published number to talk to an agent between 8:00 AM and 8:00 PM CST, Monday through Friday. On Saturday, the hours start at 10:00 AM and end at 7:00 PM CST. While you cannot avail of the Cintex Wireless customer service number 24 hours to talk to a live agent, an automated voice call can assist you outside the scheduled hours.

Can I Contact Cintex Wireless Support via Live Chat?

Customers can contact Cintex Wireless customer service chat via live chat as well. To initiate the live chat session with the Cintex wireless customer service team, head to the official website and scroll down to the bottom of the page. Find the Contact option and click on it. On the next page, you will come across the Chat Now option. Once you click the button, you must provide information, like name, email address, mobile number, and the company you are trying to contact. Once you click the submit button, a live chat service representative will get back to you. Another alternative is to send a direct email to info@cintexwireless.com.

How Can I Contact Cintex Wireless Customer Care via My Account?

Cinetex Wireless users can access support via its official website. Head to the official website and click on Cinetex Wireless Account. Enter your registration credentials, or if you are a new user, use your phone number or email address to create a new account in a single step. As a Cinetex Wireless customer, managing accounts and replenishing your account online is pretty simple. Once logged in, you can contact the support team via settings and get the necessary assistance immediately.

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Contact Information

Cintex Wireless Website:

Cintex Wireless Help Center:

Corporate Office Address:

Cintex Wireless LLC
9920 Brooklet Dr.
Houston, Texas 77099
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00AM-8:00PM (CST)

More contact details

Fax:

(832) 617-7842

Cintex Wireless Rating Based on 130 Reviews

Rating details

1.8
more details
Customer service
Reliability
Website
Diversity of Products or Services

Rating stats

Rating trend

How Good is Cintex Wireless's Customer Service?

Maelani Ukb
Maelani Ukb
Feels Disappointed | Jan 13, 2024

I would like to use my old phone number

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Travis p Qpm
Travis p Qpm
Feels Disappointed | Dec 21, 2023

Well the service that k had before I come to context wireless everything was unlimited and one of the workers at cintex i talked to said that i would have unlimited data talk and text every moth and that they was going to send me a 5g phone and sim card but they sent me a 4g sim and phone and some of the workers at cintex was not to friendly

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Radonna Qhn
Radonna Qhn
Feels Disappointed | Apr 18, 2023

I'm a victim of identity theft and fraud my email has been hacked.the phone was ordered through your company, now accounts are being opened in my name.

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Raegen Lxk
Raegen Lxk
Feels Satisfied | Nov 25, 2022

Great customer service

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Summary of Cintex Wireless Customer Service Calls

1.3K TOTAL
CALLS
04:09 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cintex Wireless?

Product/ Service Question:

  • “My phone not working”
  • “Phone not able to make calls or internet”
  • “I was supposed to have the 5G but you sent me 40 and my internet is not working like it should”

Staff Question:

  • “Keep my service”
  • “My phone doesn't have service”
  • “Phone service off”

Activation/ Cancellation Question:

  • “My phone been deactivated and I don't know why”
  • “Cancel account”
  • “Activate sim card”

Request for Information Question:

  • “Check the status of my exchange device”
  • “Need to talk to someone about my account”
  • “Technical support”

Account Question:

  • “To get account number and number transfer PIN number”
  • “Can't finish signing up”
  • “Old phone brock want to change phones”

Shipping and Delivery Question:

  • “My phone has not arrived or was stolen”
  • “My phone has not arrived”
  • “Still haven't received my phone”

Website/ Application Question:

  • “CANT COMPLETE MY APPLICATION plus money was withdrawn from my debit card”
  • “Does know if i did application wright”
  • “CANT COMPLETE MY APPLICATION”

Return/ Replace Question:

  • “My replacement phone”
  • “Change my number”
  • “I need to change my phone number”

Payments and Charges Question:

  • “Payment”
  • “Phone won't charge”
  • “Charges on my debit card”

Cards Question:

  • “I need a new sim card”
  • “I have one of your phone and the SIM card and phone number is not in my name and I don't know why I would like to get it fixed right away if I can”
  • “Sim card lock”

Refund Question:

  • “Refund”
  • “I never recieved my phone in mail, but paid 42$ for it I want a refund.”

Other Question:

  • “Information was stolen”
  • “Esim”
  • “I am approved when will I get my phone”

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