Johnny H Wwx

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Verified Reviewer

Check the status of my exchange device

My warranty exchange has not arrived yet and I need to check my status. Hjhvchhbgj fb huh vgyhhvghhvguibvgghbvghhvvgjhgggh
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Cons:
  • No customer service help

Preferred solution: Deliver product or service ordered

Robert O Jry

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Verified Reviewer

I need to update my address and speak to a representative

I need to give my new address an update my information I need to speak to a representative Need to talk to someone about updating all my information ASAP
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Robert O Jry

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Verified Reviewer
| map-marker Charlotte, North Carolina

Need to talk to someone about my account

I need to review my information. Talk to a representative. Please give me a call 336-419-****. need to speak to a representative ASAP
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Lei Maile Lapez L

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Verified Reviewer

No help with phone

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I had my phone for only 3 days and I found out that it was previously owned it had other customers information on it and it started to not work it said that my phone is corrupt and I can't use my phone I had it for less then I month. They will not replace it and I was told that I need to get a job and stop relying on the Federal Government
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Cons:
  • Misleading service
  • False advertising
  • No customer service help

Preferred solution: I would like to switch to another provider but I would like to get a new phone that works and not an out dated phone. I want an updated phone that they advertise because what they advertise they do not give to there customers.

Travis p Qpm

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Verified Reviewer
| map-marker Riverside, California

I was supposed to have the 5G but you sent me 40 and my internet is not working like it should

Yeah they are something I need well youns never fixed my problem and i wish that youns would really fix my problem
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Orman Sdr

My phone doesn't have service

My phone has no bars on it and it says its a 2g instead of 5g I made one call and it just stopped..can somebody help me get this write please
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Sheila H Rli

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Verified Buyer
|

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Verified Reviewer
| map-marker Sioux City, Iowa

Somebody stole my phone on Friday

Cintex Wireless - Somebody stole my phone on Friday
I was washing dishes then when phone came up missing that dam same people still for.you.and dont fell bad about it.but the next time I see him iam going to spit on him that what iam going to do for him
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User's recommendation: I need other phone please and thank you okthiis is *** I need other cux dont have anyoney to buy me one so thsts whyi ask yall for aotheromen I get other.please that I have to say it got stolen from while my back was turn that mess up what is this while coming to and end

Latishis D

My phone has not arrived or was stolen

Cintex Wireless - My phone has not arrived or was stolen
Cancel servive black list phone n mike thompson is the one who stole iit. And god knows. He did it cuz hes a *** As always. Make sure it black listed. N servive revoked. Do not send new phone to 2312 i street. N send my money back tablet stolen to black list n. Cancel service when will i recieve my redund
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Loss:
$10

Preferred solution: My products sent to post office. With pick up only by me. Id required

Anonymous
map-marker Austin, Texas

Uncaring for the situation at hand. Not understanding

Yea Im sorry Im having a hard time receiving the SIM card. It says it delivers, but I look on my camera and see nobody approach my porch or mailbox. Its an inconvenience for me to pay the $5 fee If it had never arrived at all. Im not sure what to do at this point and you can clearly see the account or number isnt being used for months now. Im afraid if action isnt taken, I could lose my services.
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User's recommendation: Have a camera outside for you’re doorbell camera for proof

Anonymous
map-marker Denver, Colorado

Stolen phone

Cintex Wireless - Stolen phone
Never recieved phone stolen never got it id like to report it stolen. N blacklist it turn off service. Please resend my phone ask for a different address when u contact me please Make sure u sign for it at post office.Never recieved Never got to. Activate was stolen before. I saw it
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Michelle S Bzk

I need a new iPhone

I need to put in to get a new iPhone because I drop the one I got from there and a car run over it! Not, I cannot do anything with it
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Preferred solution: I would like them to send another one plz cause that one is in pieces and I still have my sim for the phone I loved my iPhone

Amber M Cdw

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Verified Buyer
|

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Verified Reviewer

I can’t speak to a person

Cintex Wireless - I can’t speak to a person
Im trying to find out what the status is of a phone I paid for and I cant even get through to anybody thats a human at all.
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Preferred solution: Deliver product or service ordered

Kimberly M Dts

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Verified Reviewer

Cintex Wireless took $253 from my account and it was supposed to be $20. They took my money without my consent.............

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Original review Jun 08, 2023
Horrible customer service! No accountability!!! It has taken over 35 days to get a refund... Horrible! Because we need help, doesn't mean treat us unfairly. That was my bill money!!! I am handicapped on a fixed income...I definitely don't recommend this company to anyone!!! I am seeking legal advice. I have spoken to at least 20 Cintex Wireless Customer Service Reps.. No resolution...very sad
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Loss:
$253

Preferred solution: Full refund

User's recommendation: Don't do it please!!!!!!!!

Joshua Bhv

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Verified Reviewer

Angry center wireless but I cannot get a hold of...

Angry center wireless but I cannot get a hold of you guys through my phone or email because I do not have anymore I got stolen I'm trying to get another sim card sent to me and I moved to a different address but I cannot get a hold of nobody but you can call me at 602-551-**** Michelle Nash my phone number is 480-457-**** and the email on the count is national sister@***.com and the internet email thing is not working for me for me to get a hold of anybody and my account's not coming up
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Resolved
Darron M Jhu

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Verified Buyer
|

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Verified Reviewer

Resolved: I didn’t get none of my questions answered

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Cintex Wireless - I didn’t get none of my questions answered
Updated by user Mar 08, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Feb 06, 2023
Well all I wanted to know was the status on my account and I ve been messaging them all day and they havent responded
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Cons:
  • No real people to handle your order

Preferred solution: Deliver product or service ordered

User's recommendation: I don’t know yet I guess I ll find out soon though

Cyana Rgk
map-marker Chicago, Illinois

Phone doesn't work

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Reset the phone so many times and it doesn't work and call them and the phone calls just drop. I call them and the issues not resolved.
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